Website owner, the offering, and binding of Terms

This website is owned and operated by Purposeful Candles Co. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors candles, soy melts, and gifts. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Key commercial Terms offered to customers

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. 

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

SUBSCRIPTION PAYMENT: If you purchase our subscription box, you agree to a monthly payment that is listed until the subscription is cancelled. If you paid with PAYPAL or STRIPE, you can cancel your subscription anytime by emailing purposefulcandles@gmail.com with your name, email address you used at purchase, and "cancel subscription". Please send the email 24 hours before your subscription renews.

Or if you paid with paypal, you can automatically cancel your subscription by logging into your paypal account, going into payments, my subscriptions, and click on Purposeful Candles Co and 'Cancel Subscription'.

Return and refund policy

For any undamaged product, you can return it in perfect condition with its included accessories and packaging along with the original receipt within 14 days of the date you receive the product, and we will exchange it or offer a credit, you must pay for freight. You can swap a product for change of mind. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items]. 

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer such as subscriptions; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Damaged goods

If items arrive damaged, please contact us at purposefulcandles@gmail.com and we will resend your goods, or arrange a refund. Please include a photo of the damaged goods.

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Annalisha Andrews. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

Indemnification

You agree to indemnify and hold Annalisha Andrews harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. 

If you choose to use our Massage Candles, it is your responsibility to test the temperature on your skin, to avoid burning. If burning occurs, it is not our responsibility. Please test wax on a small spot on the skin and wait 24 hours to assure no skin reaction. If reaction occurs, terminate use. Purposeful Candles Co. will not be liable for any reactions or burns.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Annalisha Andrews, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. Annalisha will not be liable for any burns, reactions, or fires.

To the maximum extent permitted by applicable law, Annalisha Andrews assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Hampers

Hamper candle scents, basket, and ribbon may change and be different to the photo due to availability.

Candle Burn Time

Actual burn time of our candle products depends on a number of ambient factors therefore the times given are approximate. All product dimensions are to the nearest mm and are subject to change without notice.

Shipping Conditions

If your parcel does not arrive in the time frame listen on the delivery page, we will not be liable. Due to COVID, Australia Post are experiencing delays out of our control. The time frame listen on our delivery page are an estimate time. 

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time at purposefulcandles@gmail.com. 

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Australia/VIC, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in VIC. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Customer support details & contact info

purposefulcandles@gmail.com

 

Last Updated: 08/09/2020

©2020 by Purposeful Candles Co.